Home → Admin Manual → Patches → Version 2.7.0

8. Version 2.7.0

Bug 1372

CSV output for Speed to First Response report does not take business hour selection into account

Fix:

This patch fixes the issue

Installation:

• Download the file below
• Unpack on the server if possible. If not and you must use FTP to move the file be sure to force binary mode in the FTP client
• Move excel.php into /helpspot/pages/
• Move class.reporting.php into /helpspot/lib/

Downloads

• zip
  Bug_1372_Zend.zip