HomeAdmin ManualHelpSpot AIConnecting OpenAI

6.1. Connecting OpenAI

HelpSpot AI utilizes the OpenAI API to complete AI tasks. In order to enable HelpSpot AI you will need to generate an API key.

To get started with OpenAI, you need to follow the below steps:

  1. Visit the OpenAI website and sign up for an account.
  2. Once you have signed up, navigate to the API section or get there by clicking your profile and selecting View API keys.
  3. If you need to create a new OpenAI API key, click Create new secret key.
  4. Now your new OpenAI API key will be created. Be sure to remember to save the OpenAI API key somewhere secure. You won’t be able to view it again if you forget it or misplace it.
  5. If you want to revoke your OpenAI API key, just click the trash can icon next to the API key you want to delete and click Revoke API to permanently disable it.

After you have generated your API key, it can be entered in Admin  > HelpSpot AI > AI Settings. This will enable HelpSpot AI; after enabling HelpSpot AI, you will also want to select you AI model and your translation language.


Knowledge Tags
HelpSpot AI  /  AI  /  GPT  /  ChatGPT  / 

Related Pages
This page was: Helpful | Not Helpful