Home → Release Notes → Version 4 → HelpSpot 4.7.3

2.46. HelpSpot 4.7.3

Updated: Apr 15 2026, 11:19 AM

Originally published 2017-11-15

Recent Requirement Changes

---

• HelpSpot now requires at least PHP 5.6 or PHP 7
• HelpSpot database requirements: MySQL based installations are now MySQL 5.6 or MariaDB 10.0.5

Bug Fixes

---

• Headers for requests created via the portal are only added if using the CC feature.
• Header data insertion for requests created via the portal not correctly identify the From: and To: fields