Home → Release Notes → Version 4 → HelpSpot 4.9.0

2.70. HelpSpot 4.9.0

Updated: 15 Apr 2026, 11:21 AM EDT

Originally published 2020-03-04

Enhancements

• Automation rules can now be configured to only run once per request.
• Automation rules have a limit of 50 runs per request to prevent long term looping.
• Request history notes now have a hard limit of 1500 items to prevent looping from making a request inaccessible.
• Most used responses are now cached for faster request loading.
• Most used responses are now limited to the last 3 months of usage to provide more relevant results.
• Full text search in filters now has limits to improve performance.

Bug Fixes

• Fixed bug with automation rules caching a custom field query.