Home → Release Notes → Version 4 → HelpSpot 4.9.5

2.73. HelpSpot 4.9.5

Updated: Apr 15 2026, 11:21 AM

Originally published 2020-06-29

Bug Fixes

• Fixed count being recorded inaccurately on filters using the “Currently Logged In User” criteria.
• Fixed issue for HelpSpot Cloud customers when deleting requests in Trash or Spam
• Fixed issue where looping emails would block other emails from being retrieved
• Addressed issue where column sizes for custom fields were incorrectly set when upgrading from v3 to v4
• Resolved date formatting issue with Thermostat integration
• Fixed portal security issue
• Added throttling to request deletion command to prevent the database from being overloaded.
• Fixed issue with full text quick search not returning results in SQLServer based installations.