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1.87. HelpSpot 5.0.76

Updated: 15 Apr 2026, 11:24 AM EDT

Originally published 2021-03-02

Enhancements

• Added default session length timeout of 1 day if empty/not set
• Added detailed SMTP connection error logging to the helpspot.log
• Enhanced accessibility of the admin area with contrast adjustments, better tagging and addition of labels for screen readers.
• PHP 8.0 support
• Added SAML_AUTH_CONTEXT=false option in .env file to tell HelpSpot 5 SAML to not send Auth Context as part of auth request

Bug Fixes

• Fixed SMTP HELO command that would send localhost instead of server domain
• Fixed issue where the tags would not be parsed in the subject area of the request history log
• Fixes error in SQL reporting query
• Fixed the modal sizes when editing email templates
• Fixed issue where out of office reassignments were recorded with the wrong date.