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1.77. Helpspot 5.0.82

Updated: Apr 15 2026, 11:24 AM

Originally published 2021-05-19

Enhancements

• Added basic DB profiling option for debugging
• Improved query performance for getting user avatars on the request page
• HelpSpot will now guess the file extension based on mime type for attachments if a file name is not included in the headers.
• Added underline button to WYSIWYG editor
• We now only log the first line of the email send failure in a note to include the basic needed information. The full SMTP transaction log will still be available in helpspot.log

Bug Fixes

• Fixed language file error on todayboard dashboard.
• Removed unneeded sorting links when testing an Automation Rule
• Fixed api-key background when in dark mode.
• Fixed language file error when using the license command in the HS command-line tool.
• htaccess for apache installs now has an additional line for enforcing https based on x-fowarded-proto header
• Fixed issue for users in a permission group that is limited to assigned categories where their private.request.get API calls fail and return an empty result.
• Ensure column is nullable for databases that do not support not-null columns with no default value (sqlsrv 2014).
• Fixed read/unread state when updating to hs5
• Fixed the horizontal spacing on the request page title
• Fixed private api generating the list of mailboxes
• Fixed system information query for SQL Server.
• Fixed the portal reset password submit button label.
• Improved the file permission handling of uploads.
• Fixed private.document.get for s3-backed storage (Chris Fidao)
• Added a form validation check when submitting a request to ensure we have all the attached docs stored on disk.
• Fixed mail rule headers matching
• Fixed issue with spam checking and bayesian classifier
• Fixed email formatting on the password reset email
• Resolved issue of LDAP auth checkbox options not staying checked
• Change the order of running email through markdown until all the variable replacements have been done.

Windows Installer Updates

• MySQL client used during the install process is now compatible with MySQL 8.0