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1.48. HelpSpot 5.4.4

Updated: Apr 15 2026, 11:29 AM

Originally published 2023-12-14

Breaking Changes

HelpSpot 5.3.0 had breaking changes. If you are upgrading from a earlier version please review the 5.3.0 release notes.

This release contains an important security update. All HelpSpot cloud customers have already been updated. If you’re an on-premise customer we recommend you update as soon as possible.

Added a new environment variable setting for MAINTENANCE_CRON_INTERVAL that allows for the creation of a custom schedule of daily maintenance tasks. This is mainly helpful in ensuring that intensive maintenance operations are performed off peak hours.
New web based TOS agreement page on new installations.
Meta data collection now uses more efficient queries on mysql.
Changed the limit of full text search results to 2000 requests on mysql.
Improved memory usage and performance when loading requests with attachments.

Fetchmail jobs now have a explicit lock for one hour. After that they timeout and will allow new jobs to be created.
Updated library dependencies.

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