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1.46. HelpSpot 5.4.6

Updated: Apr 15 2026, 11:29 AM

Originally published 2024-02-06

Breaking Changes

• HelpSpot 5.3.0 had breaking changes. If you are upgrading from a earlier version please review the 5.3.0 release notes.

Enhancements

• Enhanced performance of keyword searches on requests in MySQL.
• Added the ability to mark a specific live lookup source as the default.
• Compatibility with PHP 8.3

Bug Fixes

• Fixed issue where the failed jobs log would not load properly.
• Addressed validation issue where negative numbers would not be allowed in numeric custom fields.
• Fixed issue where html of a request note could become unbalanced after truncation causing display issues.
• Fixed serialize error when upgrading from HelpSpot v4.
• Removed incorrect menu options from spam and trash views.
• Removed filter image tags setting.
• Fixed issue where valid SQL would be removed from custom where clauses.