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1.28. HelpSpot 5.5.10

Updated: Apr 15 2026, 11:33 AM

Originally published 2025-03-18

Breaking Changes

HelpSpot 5.5.0 release notes had breaking changes. If you are upgrading from a earlier version please review the HelpSpot 5.5.0 release notes.

Bug Fixes

• Fixed a bug with the user dropdown in the Audit Log that caused it not to work properly.
• Fixed a bug with requests that had multiple images that were pasted into HelpSpot, which resulted in some customers seeing duplicates of the initial image when emails were sent.
• Fixed a bug with seeing both success & error messages when deleting requests via the command line.