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HelpSpot Account Management

How to manage billing and account settings at https://store.helpspot.com

1. Account Management

1.1. Adding A User To Your Organization

Adding team members to your HelpSpot store account allows your colleagues to manage subscriptions, view invoices, and update billing information. This guide provides a step-by-step walkthrough of the invitation process.

Adding a New User to Your Organization

1. Access the Store Portal

Navigate to store.helpspot.com and log in.

2. Navigate to Organization Settings

  • Locate the Organization Selector in the top bar then  Select Organization Settings 

3. Send the Invitation

  • Scroll down the page until you reach the Add Member section.

  • In the provided field, enter the email address of the person you wish to add.

  • Click the Add button.

What Happens Next?

Now that the team member has been added they can go to https://store.helpspot.com and generate an email to login for the first time.