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API Manual

• 1. Live Lookup
  • 1.1. Live Lookup Overview
  • 1.2. Live Lookup Configuration and Implementation
  • 1.3. Configuration for Global Address Book
  • 1.4. Configuring Live Lookup To Run Automatically On All New Requests
  • 1.5. Sample Implimentation: Azure AD Live Lookup
  • 1.6. Sample Implementation: Active Directory via Linked SQL Server
  • 1.7. Sample Implementation: 37Signals Highrise
  • 1.8. Sample Implimentation: Shopify
• 2. Request Push API
  • 2.1. Request Push Overview
  • 2.2. Request Push Implementation Guide
  • 2.3. Sample Implementation: FogBugz
  • 2.4. Sample Implementation: 37 Signals Highrise
  • 2.5. Sample Implementation: 37 Signals Campfire
  • 2.6. Sample Implementation: ActiveCollab
• 3. AJAX Selection Field
  • 3.1. AJAX Custom Field Overview
  • 3.2. AJAX Selection Field Implementation Guide
• 4. Web Service API
  • 4.1. Web Service API Overview
  • 4.2. API Basics: URL, Methods, Return Formats, Authentication
  • 4.3. API Error Codes
  • 4.4. Public Methods
  • 4.5. Private Methods
  • 4.6. API Implementations in PHP, Cocoa, Ruby, Python, Java
  • 4.7. Sample Implementation: NetVibes Widget
• 5. Email Parser API
  • 5.1. Email Parser: Using Email as a Service
  • 5.2. Email Parser: Advanced Tags
• 6. Webhooks
  • 6.1. Webhooks Overview
• 7. Zapier Integration
  • 7.1. Getting Started With The HelpSpot - Zapier Integration
  • 7.2. Using HelpSpot Webhooks With Zapier
  • 7.3. Using Zapier to Create HelpSpot Tickets Directly from Slack
• 8. Formstack Integration
  • 8.1. Getting started with the Formstack <-> HelpSpot Integration
• Appendix
  • 1. API Field Definitions

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