API Manual

Complete documentation on all of the HelpSpot API's.

1. Live Lookup

• 1.1. Live Lookup Overview
• 1.2. Live Lookup Configuration and Implementation
• 1.3. Configuration for Global Address Book
• 1.4. Sample Implementation: Active Directory via Linked SQL Server
• 1.5. Sample Implementation: 37Signals Highrise

2. Request Push API

• 2.1. Request Push Overview
• 2.2. Request Push Implementation Guide
• 2.3. Sample Implementation: FogBugz
• 2.4. Sample Implementation: 37 Signals Highrise
• 2.5. Sample Implementation: 37 Signals Campfire
• 2.6. Sample Implementation: ActiveCollab

3. AJAX Selection Field

• 3.1. AJAX Custom Field Overview
• 3.2. AJAX Selection Field Implementation Guide

4. Web Service API

• 4.1. Web Service API Overview
• 4.2. API Basics: URL, Methods, Return Formats, Authentication
• 4.3. API Error Codes
• 4.4. Public Methods
• 4.5. Private Methods
• 4.6. API Implementations in PHP, Cocoa, Ruby, Python, Java
• 4.7. Sample Implementation: NetVibes Widget

5. Email Parser API

• 5.1. Email Parser: Using Email as a Service
• 5.2. Email Parser: Advanced Tags

6. Webhooks

• 6.1. Webhooks Overview

7. Zapier Integration

• 7.1. Getting Started With The HelpSpot - Zapier Integration
• 7.2. Update and New Request Triggers

Appendix

• 1. API Field Definitions

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