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Users Manual

HelpSpot interface and functionality explained. Geared towards all User levels, this guide is the starting point when looking to understand the fundamentals of HelpSpot.

1. Welcome

2. The Workspace

3. Workspace: Left Navigation

4. Workspace: Request Grid

5. Workspace: Top Navigation

6. The Request Page

7. Knowledge Books

8. Forums

9. Reports

10. Customer Portal

Appendix: Feature In-Depths

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