Home → Users Manual → Appendix: Feature In-Depths → HelpSpot Mobile App

6. HelpSpot Mobile App

HelpSpot Mobile is available on both the Google Play^TM and the iOS App Store. The Helpspot mobile app provides a streamlined mobile user interface for interacting with the HelpSpot application. The HelpSpot app will work on both self-hosted and HelpSpot Cloud instances. 

 

Getting Started With The Mobile App

Since the mobile app connects to your instance of helpspot you will need the URL of your helpspot site the first time you login to the mobile app.

1. Open the mobile app
2. Enter the URL to your helpspot instance. For example: https://helpspot.yourdomain.com
3. Enter your username and password

If you encounter issues logging in. Visit our troubleshooting guide.

 

 

^{Android, Google Play and the Google Play logo are trademarks of Google Inc.}

^{Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.}

Knowledge Tags

iphone  /  helpspot mobile  /  Android  /  Google Play  /  iOS  / 

Related Pages

• Admin Manual > HelpSpot Mobile Apps > Setup for Mobile Applications
• Admin Manual > HelpSpot Mobile Apps > Troubleshooting