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FAQ

• 1. Licensing
  • 1.1. How do I purchase additional licenses?
  • 1.2. Do you have a Resellers Program?
• 2. General Information
  • 2.1. Do you offer Language Packs
  • 2.2. Reports show more open request than what I can see in the filter/queue.
• 3. Technical Issues
  • 3.1. Some older request are not showing in Queue or Filters
  • 3.2. How to Set Up Notifications for New HelpSpot Tickets in Microsoft Teams
  • 3.3. How to turn Jotform entries into HelpSpot tickets
  • 3.4. How to turn Typeform entries into HelpSpot tickets
• 4. Version 4
  • 4.1. How to enable the public reply from a notification email

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