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9.2. AI Request History Translation

When HelpSpot AI is enabled. Staff members can translate request history items using HelpSpot AI. The translation is temporary and the original text is always preserved in the database. To translate a request history item select the request history menu and then choose "Translate" from the menu.

The translation will be performed from any language to the language selected as the Translation Language in Admin > HelpSpot AI > AI Settings.