Home → Release Notes → Version 1 → Version 1.03

5.10. Version 1.03

Updated: Jul 16 2026, 04:37 PM

New Features

• Add link to release notes on the admin homepage
• Check for new HelpSpot version every 5 days upon administrator login
• Provide option to strip HTML from requests or just escape HTML, allow exceptions to stripping
• Underline "time since" in request history to make date more obvious to rollover
• Added more tags to email parser including category and custom fields
• Show category ID's and custom field ID's in their respective admin pages
• Allow creation of multiple portal request submit forms and correctly handle redirects
• Allow override and submission of 'simple' request submission textarea even when details form is in use in settings
• Add assigned staff member placeholders for use in predefined requests

Bug Fixes

• Fixed "misbehaving headers" error when running on Windows as a CGI
• Increased DB error checking in installer.php
• Incorrect PHP version checking in installer.php
• Email subjects initiated from the create request screen were not maintained in future correspondence
• When emails are received with attachments, but no text body the attachments were not shown
• Changed wording in installer to 'installation time zone'
• Lowered tasks.php timeout to prevent scripts from hanging
• Removed unneeded javascript from installer.php
• Corrected portal navigation highlighting when using custom templates
• HTML not stripped from update emails correctly
• Javascript popup alert when sending email fails on create a request page, now works correctly
• When customizing columns the date closed would incorrectly show 12/31/1969
• CC to other staff with no note caused blank page to appear
• Custom fields admin page redesigned slightly to make examples more clear