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4.5. Version 2.6.2

Updated: May 25 2026, 01:13 PM

• 1011: Bug - "Customer will not be emailed" message and note draft saving may not function properly on the request screen. "Customer will not be emailed" may fail to correctly switch to "Customer will be emailed" when appropriate causing confusion to help desk staff. 
  This bug only affects HelpSpot version 2.6.1.