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1.41. Version 3.1.1

Version 3.1.1 Changelog

• 2127: Bug - My Queue read/unread image click improperly incremented
• 2352: Bug - Triggers could miss some events such as reopens of requests
• 2384: Bug - Fixed problems with links to requests after a left navigation search
• 2386: Bug - Moved to using HTML5 audio plugin on supported browsers for inline audio attachments
• 2388: Bug - Fixed "load more" on filters
• 2391: Bug - Added groupings to Speed to Resolution report
• 2395: Bug - Fixed inline image inserts on Webkit browsers
• 2397: Bug - Address book could not delete contacts
• 2401: Bug - Fixed issue with drop down lists in popup tooltips on IE
• 2402: Bug - Fixed error where MS SQL Server could not delete custom fields
• 2406: Bug - Fixed addition error on response usage report
• 2412: Bug - Fixed error where filters listed above the inbox could show the wrong count
• 2416: Bug - Permission groups without spam access could still see spam controls in some places
• 2449: Bug - Fixed issue where automation rule could improperly reassign a request from an out of office user
• 2450: Bug - Knowledge tag cloud search wouldn't show all results
• 2476: Bug - Fixed time tracker report error
• 2488: Bug - When adding a category custom fields now default to unchecked
• 2498: Bug - Tag search when no forums exist caused an error on SQL Server
• 2518: Bug - IE8 javascript errors
• 2521: Bug - Inactive responses returned in response search on request screen