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Getting StartedHome → Release Notes → Release Notes → HelpSpot 5.6.20
1.1. HelpSpot 5.6.20
Important: This release includes critical security improvements. All HelpSpot customers are strongly encouraged to update as soon as possible. HelpSpot cloud customers will be upgraded automatically.
Security
- This release fixes an important security vulnerability. We recommend upgrading promptly.
- Updated several dependencies.
New Features
- Sending Mailbox Filter Column & Condition — You can now filter and display requests by their sending mailbox in filters and triggers. When the value is the default, it shows the “Default Mailbox” label. The mailbox display includes the email address alongside the name.
Bug Fixes
- Fixed dark mode styles in quick search modal — Resolved styling issues where certain elements were not rendering correctly in dark mode.
- Strip
<title>tags from HTML emails — Emails with<title>tags in their<head>block were having the title text prepended to the note body. The HTML cleaner now removes<title>tags and their content before processing. - Stronger validation of xStatus in API calls — Invalid
xStatusvalues are now properly rejected rather than silently accepted. - Fix search API error with wildcard characters — Passing
*to the search API no longer causes an error. Special characters are now properly handled in full-text search queries.
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