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1.80. Helpspot 5.0.86

Updated: 15 Apr 2026, 11:24 AM EDT

Originally published 2021-06-23

Enhancements

Add UI for alt tags on images in KB pages
Added ability for administrators to delete an attachment from the customer tools.

Fixed possible issues with attachment processing
Fixed issued with CID matching on email attachments
Fixed issue where unread icon could appear in certain edge cases with no new updates
Fixed bug in the loop check system
Fixed issue where secondary portal SAML auth would redirect to the wrong URL after authentication.
Fixed bugs with style image tags not attaching properly images properly
Fixed issue where legacy filters and automation that key off of long text custom fields could cause errors
Fixed issue where pdf content could be missing in attachments
Fixed issue where fullname was not available as a trigger variable
Fixed markdown processing in triggers

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