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1.69. HelpSpot 5.2.12

Updated: 15 Apr 2026, 11:27 AM EDT

Originally published 2022-06-28

Fixes

• Fixed issue where an empty value could not be passed to a custom field in the API.
• Fixed issue where livelookup URLs that included a “&” character would be improperly encoded.
• Fixed mailbox account name placeholder presets that would cause parsing errors in templates.
• Fixed undefined password error in the installer.