Home → Release Notes → Release Notes → HelpSpot 5.6.22

1.9. HelpSpot 5.6.22

Updated: 16 Apr 2026, 03:15 PM EDT

Breaking Changes

• All active sessions will be invalidated: Session data is now encrypted using APP_KEY. All users will be logged out on deploy.
• GET query parameter API authentication removed: The private API no longer accepts username and password via GET query parameters. Integrations using ?username=...&password=... must switch to Basic Auth or bearer tokens.
• @if syntax in email/note templates removed: Templates using @if blocks must be updated to remove them.

Improvements

• Add API rate limiting — Adds centralized rate limiting across all public-facing endpoints: general API (120/min per IP), private API auth failures (10/min), public API portal login (10/min), and portal form login (10/min). All limits are configurable via env vars. Successful authentication clears the counter.
• Add AI meta fields as filter columns — Out of Office Detected and Auto Categorized are now available as displayable filter columns and filterable conditions in filters, automation rules, and triggers.

Dependencies and Bug Fixes

• General dependency bumps for security and stability.
• Made several other security enhancements