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Getting StartedHome → Users Manual → Filters → Sub-Condition Groups
6.7. Sub-Condition Groups
Updated: 3 Sep 2026, 09:47 PM EDT
A sub-condition group is a set of conditions with its own all/any logic, evaluated as a unit inside the filter. It is what lets you write "this, and either of those".
Adding one
There is no separate button. In the condition dropdown, under the Advanced heading, pick either:
- ALL of the following are true
- ANY of the following are true
That turns the row into a group header with its own + icon beside it, and drops one blank condition inside the group ready to fill in.
From then on there are two + icons on the page and they do different things: the one on the group header adds a condition inside that group, and the one below the whole condition box adds another top-level condition. New inner conditions are inserted directly beneath the group header, so a group can end up listing them in the reverse of the order you entered them — which changes nothing about how it evaluates.
One level only
Groups cannot contain other groups. Once you are inside a group, the two Advanced options disappear from the dropdown. A filter can have several groups side by side, but none of them can be nested.
This is the single most important constraint when designing a complex filter, and it is worth planning around before you start clicking. If the logic you want needs two levels of nesting, you have three options: restate it so it fits one level (see Example: Escalation Dashboard, which does exactly this), split it into several filters (see Example: SLA Compliance Across Tiers), or accept a broader filter and sort to bring the relevant rows to the top.
How a group combines with everything else
A group's own all/any applies to its members. The group as a whole is then joined to the filter's other conditions by the filter's top-level Match all/any. So a group inside a Match all filter is AND-ed in; the same group inside a Match any filter is OR-ed in.