Home → Admin Manual → HelpSpot Hacks → Search Request History by Customer Email

13.3. Search Request History by Customer Email

This template adds the ability for customers to search for their past requests by entering their email address rather than an access key. Searching by email will give them a complete list of all requests ever submitted by that email address. Note that this is completely insecure by default. However, it would be possible to tie the search into an active directory login or LDAP user in order to make it secure, though this template does not provide the code for that integration.

 

Downloads

• php
  request.check.tpl.php

Related Pages

• Admin Manual > Customizing HelpSpot > Templates: The Basics