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39. Version 3.1.0

HelpSpot 3.1.0

3.1.0 is the first production ready release of the version 3 series. See what's new in V3.

HelpSpot V3 and 3.1.0 in particular contain important new security features and enhancements. All users are encouraged to upgrade.

2195: Feature - New password reset system for improved password security along with other password improvements
2170: Feature - Added the ability to group requests by category reporting tags in requests over time report
2183: Feature - Added next/back to closed requests
2331: Feature - Added report for response usage
2135: Feature - Added report for knowledge book helpfulness
2188: Bug - Responses more than one folder deep would not appear in some permission setups
2189: Bug - Added TO to LiveLookup address book search
2191: Bug - Fixed various issues with IE7
2206: Bug - Option to set custom field order was not visible
2213: Bug - Improved pie chart colors on Todayboard
2223: Bug - A trigger which checked a mailbox value caused an error
2251: Bug - Improved public/private/external note visual indicators
2277: Bug - A trigger could cause a PHP error on the portal in some cases
2278: Bug - Re-attachments fail to be emailed
2329: Bug - Knowledge tag cloud did not display on homepage under SQL Server
2358: Bug - Fixed issue where printing pages did not use print stylesheet
1635: Bug - Fixed issue where two triggers could conflict
1807: Bug - Custom stylesheet now referenced in HTML emails
2073: Bug - IE9 fixed report hovers
2081: Bug - Made billable checkbox label clickable
2086: Bug - Filter count didn't show in title when 0
2087: Bug - Closed requests didn't display custom field information
2088: Bug - Fixed installer to check for PHP equal to 5.3.0 rather than greater than 5.3.0
2095: Bug - Fixed the display of several reports under Microsoft SQL Server.
2098: Bug - Private books would show "link to" when they should not
2100: Bug - File attachments were not accepted correctly via the API
2106: Bug - Modal confirm notifications now defaulted for faster acceptance
2113: Bug - RSS filters would not display complete content
2115: Bug - Adding time tracker time on a new request left the date at January 1 instead of today
2118: Bug - Secondary portals could not show helpful pages on homepage from more than one book
2120: Bug - Restored ability to see Time Tracker entries on closed requests
2141: Bug - Request history would be truncated in wrong place

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