Home → Release Notes → Version 4 → HelpSpot 4.7.3

2.46. HelpSpot 4.7.3

Updated: 15 Apr 2026, 11:19 AM EDT

Originally published 2017-11-15

Recent Requirement Changes

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• HelpSpot now requires at least PHP 5.6 or PHP 7
• HelpSpot database requirements: MySQL based installations are now MySQL 5.6 or MariaDB 10.0.5

Bug Fixes

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• Headers for requests created via the portal are only added if using the CC feature.
• Header data insertion for requests created via the portal not correctly identify the From: and To: fields