Home → Release Notes → Release Notes → HelpSpot 5.0.72

1.92. HelpSpot 5.0.72

Updated: 15 Apr 2026, 11:24 AM EDT

Originally published 2021-02-12

Enhancements

• Added session length setting option in authentication settings

Bug Fixes

• Addressed issue where portal with saml auth overrides the “require portal auth” option for KB viewing and request entry
• Fixed bugs with Portal BlackBox auth flow
• Improved new version alert UI
• Fixed issue with full text searches with multiple parameters
• Fixing file upload when dropping images into the editor and using database attachment storage
• Fixed parsing of r:xxxx and k:xxxx shortcodes
• Improved wording of the portal authentication options.