Home → Release Notes → Release Notes → Helpspot 5.0.80

1.83. Helpspot 5.0.80

Updated: 15 Apr 2026, 11:24 AM EDT

Originally published 2021-04-19

Bug Fixes

Added ability to force HTTPS schema via .env file configuration parameter FORCE_HTTPS.
Fixed potential performance issues with session garbage collection.
Fixed always visible scrollbars on tables in the request history.
Prevented the creation of session during API calls
Health check pings no longer create sessions
WYSIWYG styling improvements
Removed broken inline images when quoting a request
Fixed potentially array key error in API
Improved request history forwarding processes
Fixed issue where disabling “Enable HTML for Notes” and adding image attachments resulted in HTML source being shown.
Added full-size image button when viewing a closed request.
Improved HelpSpot 4 to 5 upgrade process when dealing with a large number of documents being upgraded.
Turn off autocomplete on staff username field to prevent errant entries.
Fixed issue where images with custom parameters might not be attached properly.
Improved dark mode on sortable editing fields
Fixed issue where staff alternate email notification could still be enabled after remove of alternate email settings.
Fixed issue with the time tracker on requests prior to creation that results in time being logged on the wrong date.
Fixed issue with the “reassigned by” filter criteria
Added example in .htaccess file of enforcing use of .htaccess in Apache

Updated bundled Apache Installation
Added no-restart argument to vcredist install to prevent restarts cause by anti-virus scanners
Updated links to HelpSpot resources.

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