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1.81. Helpspot 5.0.84

Updated: 15 Apr 2026, 11:24 AM EDT

Originally published 2021-06-07

Bug Fixes

• Fixed image link issues when quoting and forwarding request notes
• Fixed bug in the email loop check logic
• Addressed issue with trailing whitespace in full-text searches
• Improved file reattachment backend processing
• Fixed issue with filtering on large text fields.
• Fixed issue where translations wouldn’t fall back to English
• Fixed issue where new request notifications would not include attachments
• File attachment mime types will be guessed based on file extension if not found
• Improved logic on whether binary or text formatting was used in attachments
• Fixed HTML stripping on placeholder tags for SMS messages