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1.19. HelpSpot 5.6.13

Updated: 15 Apr 2026, 11:33 AM EDT

Originally published 2025-12-08

Enhancements

• Increased Minimum Password Length: Minimum password length has been increased to 12 characters to strengthen account security.
• Reduced Password Reset Token Expiration: Password reset tokens now expire after 10 minutes, limiting the window of vulnerability for password reset links.

Bug Fixes

• Fixed inline images in request history being wrongly hidden.