Home → Installation and Upgrade Manual → Upgrading HelpSpot 5 → HelpSpot 5.4 Language String Additions

2.3. HelpSpot 5.4 Language String Additions

If you have a HelpSpot installation with a custom language pack and you are planning to upgrade to HelpSpot 5.4, there are a few additional steps you need to take. In particular, you will need to add language strings and files to ensure that the language pack works as expected in the new version of HelpSpot.

lg.general.php

• define('lg_refer', 'Referral Program');
• define('lg_videos', 'Video Training');
• define('lg_ai_shortcut', 'Type ! for autocompletion');
• define('lg_jsmenu_noai', 'HelpSpot AI must be enabled by an admin');
• define('lg_jsmenu_aiprocessing', 'HelpSpot AI is Processing Your Request');
• define('lg_jsmenu_rewriteasakb', 'Rewrite as a KB');
• define('lg_jsmenu_summarizerequesthistory', 'Summarize Request History');
• define('lg_jsmenu_summarize', 'Summarize');
• define('lg_admin_ai_nav', 'HelpSpot AI');
• define('lg_admin_ai_prompts', 'AI Prompts');
• define('lg_admin_ai_settings', 'AI Settings');
• define('lg_not_mailbox_check_error', 'A mailbox has not been checked successfully. Error On Mailbox ID: ');
• define('lg_ai_input_too_short', 'The input text is too short. Please enter at least 40 characters.');

lg.pg.admin.ai.php

Completely new file. This should be copied from helpspot/helpspot/lang/english-us/lg.pg.admin.ai.php to your custom language pack.

lg.pg.admin.mailboxes.php

• define('lg_admin_mailboxes_last_import_success', 'Last Successful Check');

lg.pg.admin.prompts.php

Completely new file. This should be copied from helpspot/helpspot/lang/english-us/lg.pg.admin.prompts.php to your custom language pack.

lg.pg.admin.settings.php

• define('lg_admin_settings_workers_high_length', 'High Queue Length (Email Sending)');
• define('lg_admin_settings_workers_high_length_info', 'This queue is used to send out emails from HelpSpot. If you consistently see a large number of items in this queue you may need to check your queue workers or contact HelpSpot Support.');
• define('lg_admin_settings_workers_default_length', 'Default Queue Length (Mailbox checks, automations etc.)');
• define('lg_admin_settings_workers_default_length_info', 'This is the default queue that handles most jobs in HelpSpot. Seeing some jobs in this queue at any time is normal. If there are thousands of jobs in this queue consistently there may be an issue.');
• define('lg_admin_settings_ss_no_dash_redactor', 'Redact Social Security numbers with no dashes (xxxxxxxxx) from message bodies');
• define('lg_admin_settings_ss_no_dash_redactor_descr', 'New requests & updates to existing requests are checked to see if they contain Social Security numbers without dashes. Please note that custom fields are not checked as a part of this feature.');

lg.pg.reports.php

• define('lg_reports_request_category', 'Request Category');

lg.pg.request.php

• define('lg_request_translate_history', 'Translate');
• define('lg_request_translation_loading', 'Loading Translation');
• define('lg_request_translation_error_title', 'Translation Failed');
• define('lg_request_translation_error', 'Your request history item failed to translate');

Knowledge Tags

Language  /  languages  /