Home → Release Notes → Version 4 → Version 4.0.20

2.10. Version 4.0.20

Updated: Jan 29 2016, 10:53 AM

Enhancements:

• Email sending library replaced with more modern library, resulting in better error messages and SMTP support
• MySQL can connect to servers in alternative ports using hostname format `hostname:port`, e.g. `127.0.0.1:3306`
• Minor improvements in Advanced Search searching tips
• Windows installer updates PHP to PHP 5.6, which has official support until 2019. (Note that HelpSpot is not yet tested on PHP 7 yet)

 

Bug Fixes:

• Fixed issue where stored incoming email headers may have incorrectly been stripped out when viewing in admin area
• Fixed instances where public replies from staff to customers from their email client did not get added as a public note
• Portal image styles (defaults) tweaked, adding max-width
• Fixed IE cache bug, overly-eager at caching
• Fixed issue with placeholder replacement when using a url that is different than cHOST.
• Fixed issue with html all on one line being stripped. 
• Removed "take it" button from closed unassigned requests.
• Fixed issue where Sphinx configuration did not pull in create date of items from Request History, resulting in relevant search results being pushed to the bottom of results
  • We recommend re-generating your Sphinx configuration file
• Fixed local storage saving when editing existing requests.
• Fixed issue where mysql host in format of `hostname:port` generated incorrect Sphinx configuration
• Fixed issue where Safari and iOS could not play .wav files (commonly emailed into HelpSpot as voicemails)
• Fixed bug where email message ID may not be correctly added to an outgoing email (affected replying to a customer directly from email client)