5.12. Custom Pages

Custom pages allow you to add navigation/pages to HelpSpot's workspace. They're useful for adding content which is protected by HelpSpot's authentication. The uses are practically limitless, here's a few ideas:

• A page simply listing links to other help desk resources elsewhere for staff
• A report from an external system
• A redirect to an external system
• A page for AJAX based tools

Naming and Location

Custom pages are located in the custom_pages directory in your HelpSpot application server. To access custom pages on HelpSpot Cloud please contact customer service. Sample page is provided in that directory.

Naming Convention

• Letters, numbers, underscores and dashes only (no spaces)
• Must end in .php
• Navigation link will show underscores as spaces and capitalize the first letter of each word

LIMITS/ACCESS

Custom pages do not have access to HelpSpot's PHP functions, however, they can make use of jQuery and HelpSpot's CSS.