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5.7. Openssl_pkey_get_details() error when upgrading

Updated: Jun 10 2026, 04:16 PM

During an upgrade to version 5.8.0 from an earlier version, the update command may fail to complete and login may not work. On Windows, this can be caused by a missing OpenSSL configuration environment variable required by PHP.

Symptoms

• The update command does not complete when upgrading to version 5.8.0.
• Unable to log in after the upgrade attempt.
• An OpenSSL-related error may appear (example shown below).

Resolution (Windows)

Set the OpenSSL configuration path in the same Command Prompt window where the update command is being run.

1. Open Command Prompt.
2. In the same Command Prompt where you will run the update command (php hs update), set the environment variable:

   set OPENSSL_CONF=C:\php\extras\ssl\openssl.cnf

3. Run the update command again:

   php hs update

Expected Result

• The update finishes successfully.
• Login works again after the update completes.