Support & Documentation

Welcome to our HelpSpot portal. Note, that this is a heavily customized portal designed to integrate seamlessly into the the rest of our site. You can easily do the same, find out how.

Knowledge Books

Administrator Manual

Everything you need for installation, upgrading, configuration and other advanced settings.

User Manual

HelpSpot interface and functionality explained. Geared towards all User levels, this guide is the starting point when looking to understand the fundamentals of HelpSpot.

API Manual

Complete documentation on all of the HelpSpot API's.

HelpSpot / Thermostat.io Integration

A guide to integrating Thermostat.io NPS surveys into HelpSpot

Getting Started

A cheat sheet pointing out the most common configuration items to get you rolling.

FAQ

Answers to semi-random questions!

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