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7. The Request Page

• 7.1. Concept and Contents
• 7.2. Customer Details
• 7.3. Creating a Note: Formatting and Note Types
• 7.4. Request Note Hotkey Autocomplete
• 7.5. Request History
• 7.6. Converting A History Item To A Request
• 7.7. Request Details
• 7.8. Urgent Flag