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5. Customizing HelpSpot

• 5.1. Templates: The Basics
• 5.2. Admin Themes
• 5.3. Portal Privacy Policy and Terms of Service
• 5.4. Language Files - Modifying Language Packs
• 5.5. Populating Customer Information via Links
• 5.6. Category Management
• 5.7. Time Tracking
• 5.8. Formatted Text Syntax (Markdown)
• 5.9. Widget Tab Setup
• 5.10. Email Templates
• 5.11. Email Template Tags Reference
• 5.12. Custom Pages
• 5.13. Filter Color Tags